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Frequently Asked Questions
Choosing the right ATM solution for your business is an important decision, and we’re here to make the process as simple as possible. Whether you’re interested in free ATM placement, purchasing an ATM machine, cash loading services, transaction processing, or Bitcoin ATM solutions, our team is ready to help.
Browse our most frequently asked questions below to learn more about our services, how ATM programs work, and the benefits of partnering with ATM Headquarters. If you don’t see the answer you’re looking for, contact our team and we’ll be happy to assist you.
What is the best ATM to buy or use?
The type of business you have and where it is located will determine the best ATM to purchase.
Choosing the right ATM with the right ATM options will help you maximize your ATM profits. The top ATM options to consider include screen size, screen type, cash cassette capacity, number of cash cassettes (for multiple denominations), type and size of ATM topper, and ATM security. ATM Headquarters provides ATMs that offer the most popular ATM features.
Do I have to own my ATM machine, or can you provide me with one?
You do not have to own your own machine.
ATM Headquarters is a leader in no-cost ATM machine placement throughout all 50 states. We will install and cash-load ATMs for business owners so you can focus your time and attention on your priorities. Our installation experts will provide a new ATM machine and an independent high-speed VPN cellular ATM modem that allows us to monitor for cash replenishment and maintenance needs around the clock while the ATM is installed in your business.
Do you offer ATM processing?
Yes, we offer ATM processing.
Our ATM network is one of the most stable in the industry, offering 99% uptime. In addition, our unique software and ATM programming increase transaction approval rates and transaction volume. Our software and processing network is available to all customers purchasing an ATM machine and anyone who already owns an ATM machine. We can upgrade your ATM to the latest software and PCI compliance and add it to our network.
Can you fill my ATM for me?
We do offer vault cash management.
Our technicians will load your new ATM or fill your existing ATM at a discounted cash-loading rate. Our team will also monitor your ATM to ensure it runs smoothly, and we’ll provide regular software and security upgrades and handle any customer issues.
My ATM is down. Can you help with parts and repairs?
ATM Headquarters provides repair services to various ATM machines, including Genmega, Tranax, Hantle, Hyosung, and Triton ATMs. Our repair services include onsite repairs, parts repair, advance replacement parts, overhauls, and new parts.
Remote diagnosis is also available for many ATM issues.
How do I protect my ATM from theft?
Most criminals are likely to look for easy targets.
- Bolting down your ATM machine is a critical defense against theft. Ask about our anchor supply kit to keep thieves from targeting your ATM.
- Location is important. Place ATMs further away from the main entry doors and windows to deter quick smash-and-grab crimes.
- Change your ATM machine keys from the factory-supplied universal lock and key to a unique one for your ATM.
- Add a cellular modem from ATM Headquarters that incorporates a tilt sensor, shock-and-vibration door sensor, GPS, and cell modem battery backup.
- Deter criminals by adding a camera and an alarm system to your ATM.
- Increase ATM vault security with an added ATM security surround, anti-pray locks, and simple warning stickers such as “ATM Is GPS Protected.”
Can I make more money with my ATM by offering other services?
ATM Headquarters can add software to your new or existing ATM to allow you to earn additional income:
- Ask us about our Advertising Screen, which can be added to your existing ATM to generate additional income
- Concurrency conversion – Accept international debit cards and increase transaction revenue.
GET A FREE ATM TODAY!
Discover the Benefits of ATM Ownership & Free Placement Programs
Adding an ATM to your business has never been easier. With ATM Headquarters, you can increase customer convenience, generate reliable passive income, and enjoy the benefits of a fully managed ATM solution without the hassle of ownership and day-to-day operations.
Have questions? Our team is here to help. Contact us today to learn more about our ATM placement programs and start turning customer traffic into a new source of revenue.